Setting up

    • What’s the best way to set up?

      Like all other apps that put safety first, Beam employs a few precautionary steps before you are ready to Beam. Just remember these four phrases - Download, Fill in, Link, Confirm.

      Download the app for iPhone and Android via the App Store or Google Play.

      Fill in your details to create an account on the app with a valid email address.

      Link a credit, debit or prepaid card by Visa or MasterCard.

      Confirm your email.

      For Beam to work, don’t forget to turn on Bluetooth and Location from your phone Settings.

    Verify card & details

    • Why do I need to confirm my email?

      This is an important step as it let’s us know you’re real. It adds a layer of security as no one else will be able to create an account with your email address. 

    • How do I verify my credit card?

      This is an important step as it let’s us know your card belongs to you. Your card is marked as verified once you enter the amount of a small charge as it appears on your bank statement.

      Once the card is verified we refund the amount to your reward balance in the app.

    • How do I confirm my email?

      Depending on how you signed up, you will receive an email or SMS as soon as you’ve created an account with us. Confirm via email or use the SMS code, and you’re all set. 

    • I want to use Beam ASAP. Can I skip this step?

      Yes, you can. As long as you’ve linked a valid card, you can get your shopping on ASAP.

      Just remember to confirm your email later on. As a safety precaution, a transaction limit applies before verification. 

    Link a card

    • How do I link a card?

      Linking a card is easy. Scan a credit or debit card with your camera phone and Beam’s smart technology will do the work for you. Or feel free to manually enter your details.

    • How do I remove a card?

      You can remove or unlink a card at any time. Go to My Account > Wallet > My cards in the app to remove your card.

    Notifications

    • What are notifications for?

      Notifications or push messages point you to rewards all around you.

      For example, Beamers in their car about to enter ENOC got a message from us, reminding them that they can win fuel for a year just by filling up and sharing their experience. If not for the message, Beamers may have missed out. 

    • How do I turn on notifications?

      Go to “Settings” to turn on Notifications so we can point you to rewards nearby.