• Why do I need to confirm my email?

      This is an important step as it let’s us know you’re real. It adds a layer of security as no one else will be able to create an account with your email address. 

    • Why verify my card?

      This is an important step as it lets us know your card belongs to you. Your card is marked as verified once you enter the amount of a small charge as it appears on your bank statement.

      Once the card is verified we refund the amount to your reward balance in the app.


    • How do I verify my card?

      01/ Open the app

      02/ Go to My Account - top right of the home screen

      03/ Scroll down to My Cards

      04/ Tap the 'Verify card' text next to the cards that haven't been verified yet

      05/ You will be able to see a screen allowing you to enter a randomized amount - the amount is a verification charge to your card and you should receive an SMS from your bank with the exact amount - Do not leave this screen. If needed, minimize the app to check your bank statement to confirm the charge

      06/ Enter the amount into the number pad (in the case you see a comma because of your language settings instead of a decimal point, copy the amount from the SMS and paste it into the app)

      07/ Your card should now be verified!

    • How do I confirm my email?

      Depending on how you signed up, you will receive an email or SMS as soon as you’ve created an account with us. Confirm via email or use the SMS code, and you’re all set. 

    • I want to use Beam ASAP. Can I skip this step?

      Yes, you can. As long as you’ve linked a valid card, you can get your shopping on ASAP.

      Just remember to confirm your email later on. As a safety precaution, a transaction limit applies before verification.